Customer Service F.A.Q.
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Cheese of the Month Club
A: Cheese of the Month ships on the Wednesday of the first full week of every month. Please note that we at Artisanal Premium Cheese consider a full week to begin on a Sunday and end on a Saturday. 
Q: I’m going to be out of town that week. Can I pick a later ship date? A: Yes. We can delay your Cheese of the Month shipment as needed. Please call Customer Service toll-free at (877) 797-1200 to arrange a later ship date. 
Q: Can I suspend my subscription for a few months? A: Yes. At any time you may suspend your subscription for reactivation at a later date. You will not be penalized or “lose” any shipments.
Q: Can I select the cheeses I receive each month? (I don’t like goat cheese – don’t send me any! I am pregnant and cannot eat unpasteurized cheese – don’t send me any! What if I don’t like the cheeses I recieve?) A: Each month, our Affineurs hand-pick three cheeses for our Cheese of the Month collection. Cheeses are selected for peak flavor, maturity, and seasonality. Unfortunately, we are unable to accommodate requests to make substitutions or omissions in our monthly collections. If you have specific cheese requests, please feel free to browse our selection and hand-pick your ideal cheese course!
Q: When will my gift note/enrollment letter be sent? A: Please note that, in registering for the Cheese of the Month Club or Connsoisseur's Cheese Club, you are purchasing a club membership. If you select a ship date for your membership, that is the day we will process your order and send the gift note/enrollment letter to the gift recipient. Please note that this does not affect the date Cheese of the Month will ship.
Q: Can the Cheese of the Month gift note/enrollment letter be sent to me? A: Our Cheese of the Month and Connoisseur's Cheese Club gift notes/enrollment letters are produced and sent automatically to the gift recipient. We are unable to reroute them to an alternate address.
Q: Can I stagger my Cheese of the Month Club shipments? A: For Cheese of the Month, as well as the Connoissuer's Cheese Club, the shipments will be shipped in consecutive months unless the recipient calls to postpone.
Q: Can I pay for my entire membership at once? A: Cheese of the Month is only available to be billed monthly. If this is not a payment plan that suits you, other options are The Connoisseur's Cheese Club which is available for a one-time payment, or any of our other gift baskets and collection.
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| COW | SHEEP | GOAT | WASHED RIND | HARD | SOFT+BLOOMY | FIRM |
| CHEDDAR | SEMI-FIRM | RAW MILK | LEAF WRAPPED | SEMI-SOFT | BLUES | MOUNTAIN |