Refund policy

Artisanal Premium Cheese will not assume responsibility for any incorrect addresses provided; delivery, return and re-delivery charges will apply. We strongly recommend you confirm that the recipient or other responsible party will be available to receive, open, and properly store your order. We are unable to replace cheeses that perish due to recipient's unavailability at the time of delivery.

Furthermore, please note that our boxes are clearly marked "perishable" on the outside and we are not responsible for the items received but not opened. Please inspect all packages upon receipt and notify Customer Service within 24 hours with any problems. Credit refunds will not be granted if unsatisfactory items are discarded or consumed.